Privacy Policy

This Privacy Policy outlines how Builder's Brew Cafe Ltd ("Cafe") collects, uses, discloses, and protects your personal information when you visit or use our services. We are committed to ensuring the privacy and security of your personal information. By accessing or using the Cafe, you consent to the practices described in this Privacy Policy.

1.1 Personal Information: We may collect personal information, such as your name, contact information (including email address and phone number), and demographic details when you make a reservation, purchase products, participate in surveys or contests, or interact with our services.

1.2 Payment Information: If you make purchases at the Cafe, we may collect payment-related information, such as credit card details, to process your transactions securely.

1.3 Usage Data: We may automatically collect information about your interaction with the Cafe, including your IP address, device information, browser type, and browsing behavior, to improve our services, analyze trends, and administer the Cafe.

2.1 Service Provision: We may use your personal information to provide the requested services, process reservations and purchases, and communicate with you regarding your transactions or inquiries.

2.2 Personalization: We may use your information to personalize your experience at the Cafe, including recommending products or services that may interest you, based on your preferences and past interactions.

2.3 Marketing Communications: With your consent, we may send you promotional emails or newsletters about Cafe events, special offers, or new products. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

2.4 Analytics and Improvements: We may use your information to analyze user trends, preferences, and behavior to enhance and improve our services, products, and customer experience.

2.5 Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, legal processes, or to respond to a lawful request from governmental authorities or other third parties.

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, data analysis, marketing assistance, or customer support. These providers will have access to your personal information solely to perform their designated tasks and are obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or successor organization as part of the transaction. We will notify you and seek your consent if your personal information is subject to a different privacy policy.

3.3 Legal Requirements: We may disclose your personal information if required by law, legal process, or governmental request, or to protect the rights, property, or safety of the Cafe, our customers, or others.

4.1 Security Measures: We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.2 Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.1 Access and Correction: You may access, update, or correct your personal information by contacting us directly. We will make reasonable efforts to accommodate your request, subject to applicable laws and regulations.

5.2 Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions provided in the email or contacting us directly. However, please note that even if you opt out, we may still send you transactional or administrative communications related to your interactions with the Cafe.

The Cafe does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible. If you believe that we may have collected personal information from a child under 13, please contact us immediately.

We reserve the right to update or modify this Privacy Policy from time to time. We will post any revisions on the Cafe's website and indicate the "Last Updated" date. We encourage you to review the Privacy Policy periodically to stay informed about our practices.

Last updated 22 June 2023

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the form below, or via email